Let’s get in touch!
We’re here to help make your journey through the Netherlands seamless and unforgettable.
Whether you have questions about our tours, need assistance with a reservation, or want to customize your experience, we’d love to hear from you! Simply fill out the form below, and our team will get back to you as soon as possible.
Frequently Asked Questions
As we are currently performing maintenance on our website, our payment services are currently disabled.
We recommend visiting us on Viator for the time being.
Our apologies for the inconvenience.
If you’re having trouble finding your reservation, please contact us before your travel date, and we’ll gladly send you a new confirmation.
Also, check your spam folder, as the booking confirmation may have been sent there.
If you selected the Reserve Now, Pay Later option, you may have only received the booking confirmation. Your ticket will be sent once the payment has been processed.
Unfortunately, it is not possible to switch to a different tour.
However, you may be able to cancel your current booking (depending on the cancellation policy) and book a new tour separately.
Please check the cancellation terms or reach out to us for assistance.
Certainly! If your travel plans have changed, you can easily adjust the tour date directly through your booking platform.
However, please note that changing the tour itself is not possible.
You are able to indicate the desired pick-up and drop-off point when selecting a private tour.
For transfers, please visit the following page: Transfers.
Depending on the selected tour, you will depart from:
– De Ruijterkade 153, Amsterdam, near Aloha Bowling – Prins Hendrikkade 59-72, Amsterdam, near Hotel NH Collection Amsterdam Barbizon Palace Our tour guide will be holding a white umbrella.
The duration of our tours can variate between 7 and 10 hours.
The exact duration can be found in the tour description of each tour.
We offer our tours in Dutch and in English. However, our guides are able to speak French, Arabic and Spanish as well.
All entrances are included in our pricing. Meals are at own costs.
Bookings can be cancelled up to 24-hours before departure.
With the Reserve Now, Pay Later option, your reservation will be charged 2-9 days prior to your travel date.
A final payment reminder will be sent 5 days prior to your travel date.
All entrance fees and boat rides are included in our pricing. Please read the tour description to see which locations are covered. Meals are at your own expense.
Refunds are usually processed within 48 hours, but it may take up to 7 days to reflect in your account. If you booked through GetYourGuide, the process may take up to 14 days.